We are Nors. We are driven by progress: yours and ours. We work to make everything work better every day. We deliver the services, solutions, and equipment needed to make your life and business more successful.
Purpose:
Improving life and business through outstanding service and equipment. Creating continuous value for all.
Values:
A common culture for a clear sense of identity.
LEGACY HUMANISM AMBITION READINESS INTEGRITY
Now we’re looking to add a new member to our growing team: someone who is collaborative, hardworking, solution-focused, enjoys a fast-paced environment and thrives on continuous learning.
You’ll love working here…….
As our Shop/Field Lead Hand, you’ll play an integral role in assisting the Shop Supervisor with day-to-day planning, organization, and workflow. You may also perform major diagnostics and repairs. You are responsible for providing the highest quality of leadership and service, and for complying with the company’s established policies and procedures. This position will be responsible for developing and coaching apprentices.
You’ll fit right in with ……
- “Service First”. It’s our company slogan and you are driven to support external and internal customers with exceptional solutions. You’ll recognize that our customers’ livelihoods depend on the service they receive from our team.
- Safety Minded. First and foremost – you work safely, and insist your team follows all safety programs and procedures – every time. We have adopted best practices when developing our systems and procedures and you’ll become a champion for consistently staying in the lines.
- Certification. You have done the hard work and training required to earn certification as a Red Seal Heavy Equipment Technician and you’re ready to apply all that you have learned to make Great West Equipment your customers’ first choice.
- Experience. You are accomplished with diagnostic and repair experience on a wide variety of heavy equipment from various manufacturers. You love to share your knowledge with apprentices and young techs and you are able to communicate your information in a timely and understandable manner.
- Leadership. You easily develop a rapport of trust with your team and your fair, level-headed leadership style makes it easy for techs to approach you with issues and ideas.
- Keeping Your Cool. You may need to work under pressure while maintaining a strong focus on communication and quality service. You will have an abundance of patience. This can be a physical job with heavy lifting and carrying. The pace can be fast, the hours can be long during busy cycles, and you may also need to work overtime. You will also realize that you need to recharge regularly – we insist that you take your vacation time!
- Mentorship. Listen actively and perform competence analysis of apprentice technicians. Identify areas for them to improve and provide on the job training to assist in their development.
- Organization. This is a detail-oriented position and you have already developed personal systems for organizing your work and organizing the techs on your team.
What’s in it for you……
We’re a growing business in an exciting industry, and we’re a family. This is a full-time, permanent position. We offer a competitive compensation package, which includes full health and dental, plus a company sponsored RRSP plan. You’re going to have an amazing feeling of fulfilment when your efforts contribute to the success of your technicians, and ultimately lead us to become each customer’s first choice for service, equipment, and parts.
Experience Required:
- Red Seal or Journeyman Technician Certification
- 2-5 years related experience
- Solid knowledge of equipment systems and repairs
- Good communications skills with customers, peers and supervisors
- Basic knowledge of computer applications
- Committed to continuous learning
- Strong technical background and capable of communicating with technicians and customers regarding parts and service
- Health & Safety Knowledge – OH & S rules and regulations guidelines
Education Required:
- Red Seal Technician certification
**May be asked to work evenings and weekends**
**Position duties also include the completion of any additional tasks or projects as requested*
How to Apply……
Our online application will give you the option to apply to this role as a complete person – not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. After submitting, you'll receive an email inviting you to log in and view your assessment results.
We will review all applications, AND THIS IS IMPORTANT; we will give priority to those who have completed the application in full, including the assessment. We look forward to hearing from you.